Manychat pricing, explained
Manychat's paid plans are metered on contacts: the bill steps up with every tier of people who have ever messaged you, whether or not you message them again. CueDM meters the one thing that costs anything, DMs actually delivered. 1,000 a month free, then $15 flat for one account, $39 for an agency.
Manychat counts contacts: everyone who has ever sent your account a message. Its Pro plan starts at a low monthly price for a small contact list and moves up a tier each time the list grows past the next threshold. A viral reel that brings in thousands of new commenters can move you up two tiers in a week, and the contacts stay counted after the campaign is over. Check manychat.com/pricing for the current tiers; they change.
CueDM counts DMs delivered. A comment that matches a keyword becomes one private reply; that is the unit. On the Free plan you get 1,000 a month. On Creator and Studio there is no cap beyond Meta's own rate limits, and contacts are never counted on any plan. The price you see is the price you pay, however big the audience gets.
Manychat is a multi-channel chatbot suite: WhatsApp, Messenger, SMS, a visual flow builder, live chat seats, and an AI add-on sold separately. CueDM does Instagram comment-to-DM and the pieces around it: tracked links, campaign reports, a bio page, broadcasts to your 24-hour window, and a team. If you need the whole suite, Manychat is the right tool. If comment-to-DM is the job, you are paying for the suite anyway.
| Need | CueDM | Manychat |
|---|---|---|
| What the bill counts | DMs delivered. Contacts are unlimited on every plan. | Contacts on your list, in tiers. The bill rises as the list grows. |
| A viral post | Costs nothing extra on a paid plan; on Free, sends stop at 1,000 until the first of the month. | Adds every new commenter to the list and can move you up a tier or two. |
| One creator, one account | $15 a month, or $12 a month billed yearly. | Starts around $15 a month for a small list and steps up with it. |
| An agency with five clients | $55 a month: $39 with three accounts included, plus $8 for each of the two more. Team roles and white-label reports. | A separate contact-metered subscription per account. |
| AI replies | Planned for paid plans, included when it ships. | A paid add-on on top of the plan. |
| Channels | Instagram, done thoroughly. | Instagram, Messenger, WhatsApp, SMS, email. |
Use a campaign template, connect the right Instagram account, pick the post, and ship a measurable comment-to-DM loop.
Your audience can grow to a million people without changing the bill. The only number that moves it is how many messages actually go out.
1,000 DMs a month
Unlimited DMs
3 accounts included, $8 each after
For Instagram comment-to-DM, usually, and the gap widens as your audience grows: Manychat's bill rises with contacts and CueDM's does not. For a multi-channel chatbot with a flow builder, Manychat is the product to compare against itself; CueDM does not do that job.
One private reply delivered to one person from one campaign trigger. Follow-ups and the opening DM that precede a link count toward the same send; a broadcast counts one per recipient. Skipped, rate-limited and failed sends are logged and never counted.
Yes. Export your keywords, replies and post links to a CSV and import them from the Campaigns page; each row opens in the builder with the reel picker so you can confirm the post before it goes live.
On manychat.com/pricing. Tiers and add-on prices change, so this page describes how the meter works rather than quoting a table that may be out of date.
Official Meta private replies, tracked links, and reporting your clients can read. Free until you pass a thousand DMs in a month.